SBS named a Strong Performer in Forrester’s digital banking report

By AI, Created 10:22 AM UTC, May 20, 2026, /AGP/ – SBS was named a Strong Performer in The Forrester Wave: Digital Banking Engagement Platforms, Q2 2026, a recognition that puts its digital banking suite among notable market offerings. The ranking highlights SBS’s push into cloud-native, API-first banking tools as financial institutions race to improve digital engagement, AI features, and time to value.

Why it matters: - The Forrester ranking signals outside validation for SBS Digital Banking Suite as banks look for platforms that can support faster digital launches, richer customer journeys, and new revenue streams. - Financial institutions are under pressure to adapt to open banking, embedded finance, and AI without long development cycles. - SBS says the suite can help banks go live in as little as 90 days across on-premises, cloud, or hybrid environments.

What happened: - SBS was recognized as a Strong Performer in The Forrester Wave: Digital Banking Engagement Platforms, Q2 2026. - The assessment was released on April 28, 2026. - Forrester’s report evaluated SBS Digital Banking Suite alongside other vendors in the digital banking engagement market. - The report cited SBS as one of the market’s most significant solutions.

The details: - SBS Digital Banking Suite is a connected, composable platform for retail and business banking. - The platform supports digital journey design, launch, and ongoing improvement. - The suite includes onboarding, AI-enhanced customer experiences, and embedded finance capabilities. - SBS built the platform on a cloud-native, API-first architecture. - Banks can configure the platform through low-code and no-code tools. - The platform supports on-premises, cloud, and hybrid deployments. - SBS lists BPCE Group, including Natixis, Fransabank, and Fiducial as clients. - SBS says the platform has a growing footprint across Europe, the Middle East, and Africa. - Forrester Principal Analyst Peter Wannemacher said SBS’s strategy focuses on helping banks navigate open banking, embedded finance, and AI. - Wannemacher also said SBS’s roadmap is more agile, iterative, and transparent than other vendors. - The report said SBS combines out-of-the-box journeys with app extensibility. - The report said SBS’s innovation and adoption strategy focuses on time to value for banks.

Between the lines: - The recognition matters because the digital banking market is crowded, and vendor selection often hinges on evidence of delivery speed, flexibility, and product direction. - SBS is positioning the platform around adaptability rather than only feature depth, which aligns with banks that want to extend existing systems without long replacement projects. - The emphasis on generative and agentic AI suggests SBS is signaling that the next phase of digital banking will be driven by automation and more personalized service. - Forrester also noted that its research does not endorse any company, product, brand, or service.

What’s next: - SBS says its roadmap will continue to focus on flexibility through low-code tools, integrations, and AI. - The company says clients will continue to help shape the platform as banking requirements evolve. - Financial institutions evaluating digital engagement platforms are likely to keep prioritizing speed, configurability, and support for AI-driven experiences.

The bottom line: - SBS gained third-party validation for a platform built to help banks move faster in digital banking while keeping room to customize and extend as market demands change.